Administrative Specialist
Company: White Rock Medical Center
Location: Dallas
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Description: White Rock Medical
Center is a community-based hospital located near the historic
White Rock Lake community, that serves the Dallas, Garland,
Mesquite and surrounding areas. We specialize in a wide range of
services including comprehensive medical/surgical care, bariatric,
cardiology, outpatient and emergency medicine. Our mission is to
deliver exceptional healthcare with compassion and excellence.
White Rock Medical Center is seeking compassionate, care-minded
individuals to join our company and make a difference. As a member
of the White Rock Medical Center team, you can advance your skills
while working in a supportive and patient focused environment.
Apply today! Why join White Rock Medical Center? Competitive salary
and benefits Employee programs and events. Paid Time Off and 5
Company Holidays 2 floating holidays. Employer paid life insurance.
Additional voluntary benefits such as STD, LTD, etc. Job Summary
The Administrative Specialist is responsible for greeting visitors,
answering phones, directing inquiries and other administrative
tasks as assigned. The Administrative Specialist is responsible for
facilitating the smooth running of the healthcare environment and
supports delivery of quality patient care. Essential Functions
Greet guests upon arrival and direct them to appropriate personnel
or departments. Answer multi-line phones and direct calls
appropriately. Assist patients and visitors with inquiries while
maintaining a professional and welcoming reception area. Track
office supplies, manage inventory, and place orders as needed.
Provide administrative support to chiefs, directors, and managers.
Managing and scheduling meetings, appointments, and calendars of
chiefs, directors, and managers. Assisting with project
coordination and administrative tasks. Preparing meeting materials,
agendas, and correspondence. Handling document organization,
filing, and data entry. Coordinating travel arrangements and
logistics as needed. Behavioral Standards Treats everyone as their
customer; utilizes scripting and other tools to ensure consistency
in customer service; Expresses recognition and shows appreciation
to others; fully utilizes AIDET principles; responds quickly to
handle requests, complaints, and questions; displays a positive
attitude. Communication/Knowledge: Wears name tag properly; follows
dress code policy; answers phone correctly and promptly; is
prepared for meetings; meets deadlines; does not participate in
gossip; acts ethically and treats others with respect; respects
customer’s and co-worker’s time; establishes and maintains
effective relationships with customers and co-workers. Excellent
communication skills both written and verbal.
Collaboration/Teamwork Attends staff meetings; follows HIPAA
guidelines; follows patient rights policy; complies with the
compliance program; demonstrates knowledge of role in a disaster;
demonstrates knowledge of fire and fire drill procedures; working
knowledge of hospital emergency codes; always utilizes standard
precautions in the clinical setting; safely manages the environment
of care by demonstrating a working knowledge of the requirements of
the: Life Safety program, Utilities Management program, Hazardous
Materials program, Emergency Preparedness program, Safety
Management program, Medical Equipment Management program, Security
Management program. Requirements: Experience: Minimum 2 years in
Front Desk Reception and/or administrative experience. Preferred
experience in a hospital or clinic setting Familiarity with basic
office software Education High School Diploma and/or AA degree.
Keywords: White Rock Medical Center, Tyler , Administrative Specialist, Administration, Clerical , Dallas, Texas
