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Point of Sale Administrator

Company: Kim s Convenience Stores Inc
Location: Palestine
Posted on: August 5, 2022

Job Description:

Kim's Convenience Stores is a rapidly growing convenience store chain, currently having 20 locations with two more opening soon. We are searching for friendly, energetic, and highly motivated candidates to join our team! Point of Sale (POS) Administrator and Loyalty AdministratorJob Summary:This position is responsible for the management of the store point of sale systems (Passport, Radiant, and Trendar).Primary position responsibilities include the maintenance the interfaces and sort ware/hardware update and repairs. This position will provide support for daily POS operations to ensure proper performance and up to date features to drive store performance. Works with store personnel to verify systems are functioning as intended. Training of New Hires and ManagersRequires excellent communication skills and knowledge of store operations and store systems. Essential Duties: Work with management team to understand the business and operational needs and configure the POS system to meet those needsMaintain POS membership and inventory databasesInput customer information, and update working hours and leave of absence requests for member owners (loyalty) Address customer questions and/or concernsPerform other POS development or maintenance as required, such as installing/coordinating regular system updatesRemain current on retail technology and recommend changes to achieve company goalsInstall new hardware and software as neededTroubleshoot store hardware and software, including office computers, printers, POS terminals, POS printers, and other peripheral hardware and softwareTroubleshoot and diagnose technical problems and work with POS vendors and/or third-party technicians on issues needing assistance Work closely with applicable staff to ensure they have a good understanding of system functionality and processesEstablish and refine processes and procedures related to position and improve efficienciesWork with IT Committee to create and execute long-term strategyPreferred Experience/SkillsPossess a good understanding of retail operations and processes, experience with retail point of systems a plusLearn and adapt to new applications/systems quicklyExcellent attention to detailPrevious customer service experience strongly desiredPossess effective problem-solving skillsAbility to work independently and as part of a teamHandle constantly changing workflow; remain productive during slower periods and be able to multitask during fast-paced timesBenefitsGrowing company with upward mobilityBonusCar Allowance401(k)Bonus ProgramPaid VacationHealth, Vision, Dental, and Life Insurance PI187819634

Keywords: Kim s Convenience Stores Inc, Tyler , Point of Sale Administrator, Sales , Palestine, Texas

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