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Point of Sale Administrator

Company: Kim s Convenience Stores Inc
Location: Palestine
Posted on: August 4, 2022

Job Description:

Kim's Convenience Stores is a rapidly growing convenience store chain, currently having 20 locations with two more opening soon. We are searching for friendly, energetic, and highly motivated candidates to join our team! Point of Sale (POS) Administrator and Loyalty Administrator Job Summary:

  • This position is responsible for the management of the store point of sale systems (Passport, Radiant, and Trendar).
  • Primary position responsibilities include the maintenance the interfaces and sort ware/hardware update and repairs.
  • This position will provide support for daily POS operations to ensure proper performance and up to date features to drive store performance.
  • Works with store personnel to verify systems are functioning as intended.
  • Training of New Hires and Managers
  • Requires excellent communication skills and knowledge of store operations and store systems. Essential Duties:
    • Work with management team to understand the business and operational needs and configure the POS system to meet those needs
    • Maintain POS membership and inventory databases
    • Input customer information, and update working hours and leave of absence requests for member owners (loyalty)
    • Address customer questions and/or concerns
    • Perform other POS development or maintenance as required, such as installing/coordinating regular system updates
    • Remain current on retail technology and recommend changes to achieve company goals
    • Install new hardware and software as needed
    • Troubleshoot store hardware and software, including office computers, printers, POS terminals, POS printers, and other peripheral hardware and software
    • Troubleshoot and diagnose technical problems and work with POS vendors and/or third-party technicians on issues needing assistance
    • Work closely with applicable staff to ensure they have a good understanding of system functionality and processes
    • Establish and refine processes and procedures related to position and improve efficiencies
    • Work with IT Committee to create and execute long-term strategy Preferred Experience/Skills
      • Possess a good understanding of retail operations and processes, experience with retail point of systems a plus
      • Learn and adapt to new applications/systems quickly
      • Excellent attention to detail
      • Previous customer service experience strongly desired
      • Possess effective problem-solving skills
      • Ability to work independently and as part of a team
      • Handle constantly changing workflow; remain productive during slower periods and be able to multitask during fast-paced times Benefits
        • Growing company with upward mobility
        • Bonus
        • Car Allowance
        • 401(k)
        • Bonus Program
        • Paid Vacation
        • Health, Vision, Dental, and Life Insurance



          PI184585883

Keywords: Kim s Convenience Stores Inc, Tyler , Point of Sale Administrator, Sales , Palestine, Texas

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