Desktop Support

Company: TEKsystems
Location: Tyler
Posted on: March 16, 2023

Job Description:

TEKsystems is looking for Desktop for one of our top clients in the Tyler area. They offer stability, growth, updated technology and more. See the top skills & job description below.

Top Skills

1. Troubleshooting workstation, Office 365, Intune, peripheral, TCP/IP, and/or printer problems

2. Experience with break/fix on laptops and desktops

3. Supporting mobility: configuration, synchronization support of mobile devices like smartphones (Apple, Androids, & iPads)

4. Experience working in depth with Active Directory, Windows 10 and formalized ticketing system

Plus: Networking experience

Job Duties:

- Individual will be knowledgeable of all current Windows operating systems. (Windows 7/10 skills)

- Basic Windows troubleshooting will be involved.

-Traveling to different locations to support the client

- Execute service delivery by performing: Remote support, primarily responding to trouble tickets over the phone

- Coordinates with Client End User on expectations and availability to conduct Managed Client Services.

- Identifies potential issues that could adversely impact End User experience and follows through on action steps.

- Utilizes advanced tools / technical knowledge to remediate customer problems and conduct scheduled installs.

-Inventory management

PREFERRED SKILLS: - Windows 10 experience - Laptop, desktops, mobile devices, Active Directory, ServiceNow

if you are interested please apply for this role or reach out to me directly dmatthew@teksystems.com









About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

Keywords: TEKsystems, Tyler , Desktop Support, Other , Tyler, Texas