Admissions Specialist

Company: Tyler Junior College
Location: Tyler
Posted on: January 26, 2023

Job Description:

Job Title: Admissions Specialist

Requisition ID: req976

Application Deadline: Until filled

Regular or Temporary: Regular

Number of Months:

Salary Range: 0.00 - 29,972.00 Annually

Location: Tyler, TX

POSITION DESCRIPTION

The Office of Admissions is responsible for maintaining the enrollment pipeline of students to TJC. This is accomplished through recruiting efforts and accurate and efficient processing of admission applications to the university. The Office of Admissions is the first point of contact for prospective students, parents, and other members of the community; prompt, accurate and courteous customer service is critical to the successful operation of this office.

ESSENTIAL FUNCTIONS and DUTIES

Primary Responsibilities

* Recruit exceptional students from assigned high schools / territory
* Plan and coordinate all aspects of general high school and student-based outreach (minimum of five on-site visits per long semester) and recruitment activities, including scheduling, reporting and assessment.
* Develop initiatives that will contribute to annual enrollment goals for inquiries, applicants, and accepted students.
* Maintain strong relationships with high school administrative staff in assigned territory.
* Advise prospective students through the admission process from the inquiry stage through the admitted stage including the initial Free Application for Federal Student Aid (FAFSA) and TJC scholarship opportunities.
* Communicate consistently and effectively with prospective students and their families in person and via phone, email, text messaging, printed media, and the internet.
* Conduct presentations on the college experience, value of higher education and the admissions process at TJC.
* Represent the College at career fairs, professional conferences and trade shows.
* Work collaboratively with colleagues in financial aid, advising, registrar and other campus offices to ensure a consistent and smooth transition from applicant to student.
* Maintain a detailed knowledge of degree and certificate programs, including requirements, curriculum, policies and procedures, student and faculty accomplishments and general knowledge about TJC.
* Handle confidential student information with tact, discretion and in compliance with FERPA regulations.
* Assist with events as needed (preview day, orientation, awards ceremonies).
* Assist with on-campus individual and group tours.
* Represent TJC in the most positive manner with prospective, former and current students, and the community we serve.
* Interact effectively with a diverse group of faculty, staff, administrators and the rest of the TJC community.
* Effectively use the customer relationship management system (CRM) of the College.
* Learn and use best practices of the department and TJC.

COMPETENCIES

Knowledge, Skills, and Abilities

* Understanding of admissions process and working with student.
* Skills using Microsoft Office and standard office equipment.
* Ability to communicate professionally and empathetically with parents and students from diverse social, ethnic, and cultural backgrounds.

QUALIFICATIONS

Required Education/Experience

* Bachelor's degree.
* Experience providing customer service.
* Experience using Microsoft Office and standard office equipment.
* Strong interpersonal and organizational skills.
* Demonstrated ability to multi-task.
* Demonstrated excellent written and verbal communication skills; professional demeanor.

Preferred Education/Experience

* Bilingual in Spanish and English.
* More than two years of customer service experience.
* Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations.
* Demonstrated knowledge of financial aid deadlines and experience informing students and parents of awards and programs available.
* Ability to communicate professionally and empathetically with parents and students from diverse social, ethnic, and cultural backgrounds.
* Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks.

Required Credentials/Licensures

EXPECTATIONS

* Perform other duties as assigned.
* Will have contact in person, by email, or by phone with staff, students, and the general public.
* Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.

Travel

Must have and maintain a current valid Texas driver's license and an acceptable driving record

Working Conditions

* May work in all weather conditions
* May work around standard office conditions
* Repetitive use of a keyboard at a workstation
* Lifting and moving of heavy boxes containing recruitment materials to and from vehicle and worksite.

Other Job Specific Requirements

NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands. The position description is not inclusive of all responsibilities and expectations and may be amended with or without prior notice.

Keywords: Tyler Junior College, Tyler , Admissions Specialist, Other , Tyler, Texas