Customer Service - Banking Representative
Company: Concentrix
Location: Jacksonville
Posted on: January 22, 2023
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Job Description:
Job Title:
Customer Service - Banking Representative
Job Description
The Advisor II, Customer Service position interfaces with customers
via inbound calls. This position provides customer service support
and resolution of non-routine problems regarding client's product
or services.
**Title** : Customer Service - Banking Representative
**Location:** On Site (806 Willow Creek Drive, Jacksonville, TX
75766)
Concentrix is an award-winning global company, recognized for our
culture, diversity, leadership, and innovation. We help the worlds
best brands to improve their businesses and better connect with
their customers. Concentrix is growing, and we are looking for
talented, compassionate people who are as fanatical about providing
exceptional experiences as we are!
We are growing our team of Banking Representatives. This is a great
opportunity for you to build a financial services career.
**What will you do in this role?**
As a Customer Service Advisor on our Team at Concentrix, you
will:
+ Inbound customer support
+ Listen to customers, understand their needs, and resolve customer
issues
+ Maintain broad knowledge of client products and/or services
+ Clarify customer requirements; probe for understanding; use
decision-support tools and resources
**Who You Are:**
As a Customer Service Advisor your empathy, integrity, knowledge,
and unique compassionate style will bring value with every
interaction. You also have:
+ A high school diploma, with six plus months of customer service
experience preferred.
+ Live within 50 mile radius of the Jacksonville, TX site.
+ The natural instinct to multitask, be flexible, and are able to
adapt to changes.
+ The passion for being a team player.
+ Strong computer navigation skills and PC knowledge.
**Whats in it for you?**
We invest in our people and teams for ongoing personal and career
development so each career path is meaningful. In this role, you
will be provided with:
+ The opportunity to work with a great team located On Site in our
Jacksonville, TX location.
+ Monthly Rewards and Recognition Celebrations
+ Paid training
+ US Full benefits 401K medical, dental, vision, and an employee
assistance program (EAP), which includes free counseling sessions,
to support the needs of each team member.
+ The opportunity to shine in and grow your career with clear paths
for development we invest in you!
**Together, lets do something great!**
If you find yourself smiling right now and this feels like the
perfect next step in
your career, we want to hear from you! Apply today and find out why
270,000+ people
around the globe choose to call Concentrix home.
We are proudly one team, one company, One Concentrix and we invite
you to join us!
All qualified applicants will receive consideration for employment
without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or
status as a protected veteran.
**Learn more:**
**U.S.**
Concentrixon Facebook - Concentrix on Instagram
-www.concentrix.com
The above statements are intended to describe the general nature
and level of work being performed by individuals assigned to this
position. These are not intended to be a comprehensive list of all
responsibilities, duties or skills.
Location:
USA, Jacksonville, TX
Language Requirements:
Time Type:
Full time
**Mission:**
**We will be the greatest customer engagement services company in
the world, rich in diversity and talent. We will get there by
embracing our culture.**
**About Concentrix:**
**Were a company like no other. We are fanatical about our staff
and are constantly helping them grow and achieve their career
goals. We are a global workplace that offers YOU infinite
possibilities!**
**Company Overview:**
**In a world full of average, we stand out. We believe experience
is everything. Period. To achieve outstanding results, were
disrupting the market by being absolutely obsessed with making our
clients businesses better. We bring together the brightest and most
creative minds in business, cutting-edge technology solutions,
proven design thinking expertise and exceptional customer
experience centers. Our clients notice the difference too in
increased customer loyalty, improved business performance and
differentiation in their markets. As a diverse, global
organization, we have unconventionally fresh ideas and deliver
extraordinary customer experiences for more than 450 of the worlds
best brands. Concentrix. A passionate company powered by passionate
people.**
Concentrix CVG Corporation
isanEEO/AA/M/F/Vet/DisabilityEmployer.
Keywords: Concentrix, Tyler , Customer Service - Banking Representative, Other , Jacksonville, Texas
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here to apply!
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