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Front Desk

Company: U.S. Dermatology Partners
Location: Tyler
Posted on: November 27, 2022

Job Description:

Job Description

The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Duties and Responsibilities
* Maintains office procedures and assists with administrative tasks.
* Answers central telephone system and directs calls accordingly.
* Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
* Operates office machines and computers as required to ensure patients are processed correctly and effectively.
* Duplicates and distributes materials as necessary.
* Composes, types and edits correspondence, reports, memoranda and other material.
* Assists patients with the use of the practice / clinic facilities or services.
* Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.

Field Label
Additional Information

Education, Licensure & Certification Requirements
* High School or GED

Experience Requirements
* One (1)+ year of retail or clinical front desk experience, preferred

Knowledge, Skills and Abilities Requirements
* Detail oriented, professional attitude, reliable
* Management and organizational skills to support the leadership of this function
* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
* Interpersonal skills to support customer service, functional, and team mate support needs
* Able to communicate effectively in English, both verbally and in writing

* Mathematical and/or analytical ability for basic to intermediate problem solving
* Basic to intermediate computer operation
* Proficiency with Microsoft Excel, Word, and Outlook

* Specialty knowledge of systems relating to job function
* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Supervisory Responsibilities:
* This position has no supervisory responsibilities.

Job Type: Full-time

Pay: From $13.25 per hour

* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Monday to Friday

* Medical receptionist: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: U.S. Dermatology Partners, Tyler , Front Desk, Other , Tyler, Texas

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