Carhop/ Skating Carhop (server)

Company: Sonic Drive-In
Location: Diboll
Posted on: September 23, 2022

Job Description:

Position: CarhopImmediate Supervisor: Manager on Duty (MOD)Status: NonexemptPosition Summary: This position serves product to guests.Essential Job Duties:

• Ensure that product meets operational, quality, and appearance standards before being delivered to guests
• Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
• Provide friendly, quick, and polite service to guests
• Promptly respond to guest requests
• Report customer complaints/issues to MOD
• Assist guest with payment
• Make accurate change quickly and efficiently
• Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot
• Comply with all company policies, procedures, and operational standards
• Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
• Regular attendanceADDITIONAL DUTIES:
  • Report employee complaints/issues to MOD
  • Move and stock food product weighing up to 50 pounds
  • Skating Carhop:
  • Complete Skating Carhop training requirements
  • Perform duties while on roller skates
  • Perform other job-related duties as assigned or requiredTime/Shift Expectations: Irregular hours; nights; weekends; and holidaysQualifications and Job Requirements:
    • Knowledge/Skills
    • General restaurant or retail knowledge
    • Basic math and reading skills
    • Effective verbal and written communication skills
    • Ability to follow directions
    • Customer service and multi-tasking skillsWork Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

Keywords: Sonic Drive-In, Tyler , Carhop/ Skating Carhop (server), Other , Diboll, Texas