Customer Service or Sales - Bilingual Spanish
Company: Progressive Insurance
Location: Tyler
Posted on: June 21, 2022
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Job Description:
If you enjoy helping others and flourish in a fast-paced
environment, then you might be a fit for Progressive's bilingual
call center team. You'll be taking inbound calls from our
Spanish-speaking customers which means successful candidates can
multitask, have customer service experience, and can navigate
through multiple computer systems. This is a remote position;
you'll be provided computer equipment and in-depth training.
Preferred candidates will live within the state of Texas. Job
opportunities Bilingual Inbound Sales Representatives share
expertise of Progressive products and services to ensure
appropriate insurance coverage through benefits selling Bilingual
Customer Service Representatives support customers' inquiries and
insurance policy needs by answering questions regarding coverage,
rates, billing issues, and general policy reviewswhile offering
additional products Bilingual Claims Representatives care for
customers recently in accidents by demonstrating empathy while
setting up new claim reports; you'll also offer customers
additional products Must-have qualifications Two years of
post-secondary education or higher Instead of the above, two years
of relevant work experience Sales only: Property & Casualty
license; if you're not already licensed, you'll have an opportunity
to gain it during training (and must remain compliant with
licensing requirements as an employee) Fluent in Spanish and
English (speak and read) Training starts:July and August
Schedule:Most schedules will include a weekend day and evening
hours after completion of training Work from home office
requirements Designated workspace free from noise and other
distractions Remote office internet connection via DSL or Cable
Modem with minimum speed of 10mbps down and 1mbps up Computer that
is provided to you must be physically connected to the router or
modem by a cable (no wireless connection) All Progressive hardware
you receive needs to be connected to a surge protector High-speed
internet access is at your expense unless otherwise required by law
Compensation $16.85-$19.65/hourdepending on experience Gainshare
bonus up to 16% of your eligible earnings based on company
performance An additional 10% when you work evening or weekend
hours Additional incentive if you have a Property & Casualty
license Additional $0.25/hour if you are fluent in English and
Spanish and hired into a bilingual role Benefits 401(k) with
dollar-for-dollar company match up to 6% Medical, dental & vision,
including free preventative care Wellness& mental health programs
Health care flexible spending accounts, health savings accounts, &
life insurance Paid time off Paid & unpaid sick leave where
applicable, as well as short & long-term disability Parental &
family leave; military leave & pay Diverse, inclusive & welcoming
culture with Employee Resource Groups Career development & tuition
assistance Equal Opportunity Employer
Keywords: Progressive Insurance, Tyler , Customer Service or Sales - Bilingual Spanish, Other , Tyler, Texas
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