Scheduler

Company: U.S. Dermatology Partners
Location: Tyler
Posted on: January 15, 2022

Job Description:

Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care by performing the following duties:

• Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
• Verifies all pertinent patient demographic information in computer system, including insurance information.
• Confirms patients' appointment and answers incoming questions about appointments.
• Instructs patients in locations and directions.
• Enters appropriate data into computer and retrieves data.
• Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.
  • Minimum one year of work experience in a medical office, or three to six months related experience and/or training or equivalent combination of education and experienceKnowledge, Skills and Abilities Requirements
    • Detail oriented, professional attitude, reliable
    • Management and organizational skills to support the leadership of this function
    • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
    • Interpersonal skills to support customer service, functional, and team mate support needs
      • Able to communicate effectively in English, both verbally and in writing
      • Mathematical and/or analytical ability for basic to intermediate problem solving
      • Basic to intermediate computer operation
        • Proficiency with Microsoft Excel, Word, and Outlook
        • Specialty knowledge of systems relating to job function
        • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
          Supervisory Responsibilities:
          • This position has no supervisory responsibilities.

Keywords: U.S. Dermatology Partners, Tyler , Scheduler, Other , Tyler, Texas