TylerRecruiter Since 2001
the smart solution for Tyler jobs

Patient Access Coordinator, Tyler, ER Registration, Full Time, Evenings

Company: UT Health East Texas
Location: Tyler
Posted on: January 12, 2022

Job Description:

Advancing HealthcareTogether -The Future of Healthcare is in East TexasWhy UT Health - East Texas?Our People. Our people truly are our greatest strength. They make a massive difference in the amazing care we provide every day. We work closely together to create a positive experience for our patients and each other.Our Purpose. We will build on your experience and provide meaningful and purposeful career growth for your future. You will have the opportunity every day to make a difference in someone's life and change the course of healthcare.Our Place. Tyler, Texas is a small town with a huge heart where you will have the privilege of caring for your neighbors. Everybody is somebody here.Representing the very best in healthcare, UT Health East Texas is comprised of 10 hospitals and more than 50 clinics across east Texas. With nearly 7,500 employees and over 1,000 licensed in-patient beds, UT Health East Texas provides healthcare services to thousands of patients annually through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service in a metropolitan service area of a quarter-million people.Our UT Health Hospital is seeking an experiencedPatient Access Coordinator. We are looking for your experience, knowledge and patient care skillswhere you will be responsible:What You Will Be Doing: Patient Access Coordinator Position works assigned complex revenue cycle related work. Establishes and obtains authorizations as well as insures the insurance team is obtaining the correct authorizations; in order to bill insurance claims to secure accurate payments on a timely basis. Works independently utilizing system generated reports. Excels in communicating with patients, insurance companies, UR department and doctor's offices successfully on a daily basis. Patient Access Coordinator will complete resolution, perform all work within the practice management system and related modules in order to meet objectives including taking patient and shareholder phone calls.DUTIES, ACCOUNTABILITIES AND RESPONSIBILITIES include the following:Obtain benefits and authorizations in a timely manner.Research and resolve problems with insurance and be able to present solutions. Able to effectively work, complete and train on all insurance reports.Coordinates activities of team members; makes recommendations for hiring.Promotion, evaluates individual employee performance based on standards.Establishes individual goals and objectives jointly with other team members.Meets department quality standards determined by the type of work assigned. Quality is evaluated based on thoroughness, accuracy and appropriate methods.Identify and communicate quality trends that negatively impact service to our customers, our efficiency and/or the organization's performance.Establishes individual annual performance goals jointly with the Admitting Manager.Recognize and evaluate recurring problems with insurance and be able to present solutions. Able to effectively work, complete and train on all insurance reports.Claims ownership of admitting process through regular communication with other team members and attendance at periodic team meetings. Contributes to realization of overall department goals and standards by effective interaction with peers.Oversees the distribution of work load among a variety of support representative to ensure attainment of goals and standards. Conveys constructive comments regarding quality improvement to employees on an ongoing basis and in a private and professional manner.Meets Healthcare System policies and procedures.Strong interpersonal communication, documentation skills and customer service skills required.Maintains courteous and cooperative working relationship with all levels of management and employees, nurses, patients/family and general public.Accurately registers all patients in a timely and professional manner by successfully locating the correct patient in AS400 so that the information feeding into sub systems is correct.Provides courteous and accurate information to patients, families and visitors and interdepartmental personnel and as allowed by regulatory agencies. When questions arise that are out of the scope of the position, the admitting representative makes sure that a clinical (or other appropriate) team member responds.Actively displays compassion, understanding and empathy to everyone he or she encounters in the course of the job. This position is often the first point of contact of UT Health East Texas patients and visitors and it plays a key role in creating a sense of warmth and caring.Collects copays, deductibles, down payments and cash discount payments as required. If patient is uninsured; the registration representative will follow UT HEALTH Collection Policy.Obtains appropriate signatures for the following legally required documents: Advance Directive, Medicate Rights, HIPPA, Patient Rights, Champus Rights, Designated Caregiver, and General Consent.All Patient Access Reps must wear the approved uniform shirt with the appropriate colored slacks or skirts and shoes.Additional duties may include, but are not limited to: Cashier, Obtaining room assignments, Pre-Admitting, Verification of insurance benefits and Keeping work area and or lobby of work area neat and clean.Provides daily productivity to Admitting Management Team and Cashier.Demonstrates professional growth through periodic participation in continuing education/development programs.Performs other duties and projects, as assigned.Position may require shifts with rotating pliance RequirementsComply with regulatory requirements, guidelines, and policiesBEHAVIORAL STANDARDS:ServicePatient Centered Customer Service: Genuinely care about people.Cultivate a compassionate environment: Changing lives for the better together.QualityClinical and Operational Excellence: A relentless drive to be the best.Holistic Approach: Think and act for the benefit of the whole.PeoplePromote a collaborative environment: Build effective working relationships with others.Identify and Develop Talent: Prepare others to deliver excellence.FinancialBusiness Acumen: Know, own and drive our business.Continually Simplify and Improve: Work to make everything as efficient as possible.GrowthFoster Innovation: Seek and apply leading edge solutions.Set Clear Direction: Tell others where you are going, how to get there and why.PHYSICAL REQUIREMENTS:Ability to sit and stand for long periods of time while completing work on a computerAbility to lift 10 or more poundsAbility to move throughout the workplaceSo what experience are we looking for in our Patient Services Representatives? Education:High School Diploma or equivalentAdditional two years of higher education is preferredExperience:2 years of medical and insurance billing in a hospital setting and/or physician office. Preferably in a multi-physician settingIntermediate knowledge of personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills requiredIntermediate knowledge of primary and secondary insurance payersIntermediate knowledge of medical terminologyStrong verbal and written communication skillsActive listening skillsGood problem solving skillsPatient record documentation skillsStrong time management skillsAbility to think strategically and act tacticallyAbility to handle multiple tasks at the same timeAbility to embrace the client relationship to guide decisions and actionsDemonstrates good team workPhysical Requirements:Work requires some physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job.Environmental Conditions:The normal work routine involves no exposure to blood, body fluids or tissues but employment may require performing tasks that involve exposure to blood, body fluids or tissues. This position falls under OSHA Job Category ments:The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.Certification and Licensure:NoneCompliance RequirementsComply with regulatory requirements, guidelines, and policiesBEHAVIORAL STANDARDS:ServicePatient Centered Customer Service: Genuinely care about people.Cultivate a compassionate environment: Changing lives for the better togetherQualityClinical and Operational Excellence: A relentless drive to be the best.Holistic Approach: Think and act for the benefit of the whole.PeoplePromote a collaborative environment: Build effective working relationships with others.Identify and Develop Talent: Prepare others to deliver excellence.FinancialBusiness Acumen: Know, own and drive our business.Continually Simplify and Improve: Work to make everything as efficient as possible.GrowthFoster Innovation: Seek and apply leading edge solutions.Set Clear Direction: Tell others where you are going, how to get there and why.PHYSICAL REQUIREMENTS:Ability to sit for long periods of time while completing work on a computerAbility to lift 10 or more poundsAbility to move throughout the workplace

Keywords: UT Health East Texas, Tyler , Patient Access Coordinator, Tyler, ER Registration, Full Time, Evenings, Other , Tyler, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Tyler RSS job feeds