Manager on Duty
Company: IHOP
Location: Lufkin
Posted on: June 12, 2021
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Job Description:
SUMMARY:
A position filled by a craft employee with initiative and
demonstrated leadership ability.In the absence of management, the
Crew Chief assumes the duties and responsibilities of the Assistant
Manager. The Crew Chief continues all responsibilities of the craft
position works, in addition to the responsibilities listed
below.
PURPOSE OF JOB:
To assist in directing employees in all phases of operation, to
achieve high standards of food preparation and presentation,
service to guests, general cleanliness, and pleasant atmosphere in
accordance with all standard operating procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
These include the following-
QUALIFICATIONS:
- Cash Receipts/Store Receipts
- Be responsible for register reading and daily sales reports.
- Reconcile cash receipts and store bank funds. - Ensure that
register or Servers have sufficient change and bills prior to peak
hours of business.
- Enforce company policy regarding check cashing.
- Perform other assignments or as needed or which may be assigned
the UnitManager or Assistant Manager.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below represent the knowledge, skill, and or/ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Employee must be
able to communicate verbally in English to employees and guests and
read English for menus, guest checks, notices, instructions, safety
labels, etc. Employee must be able to interact with people in a
friendly, courteous manner.
EDUCATION AND/OR EXPERIENCE:
Prior experience or training is desired, but may not be
required.
LANGUAGE SKILLS:
Ability to read and comprehend instructions, correspondence, and
memos. Ability to write guest checks and simple correspondence.
Ability to read and speak English well enough to communicate with
guests, understand guest checks and instructions.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of
measure using whole numbers,fractions, percents, decimals,
discounts, and cash counting.
REASONING ABILITY:
Ability to apply common sense and to understand and carry out
detailed and objective written or oral instructions. Ability to
deal with problems involving a few concrete variables in
standardized situations. Employee must be able to memorize food
plating and handling procedures outlined in the Standard Operating
Procedures Manual.
OTHER SKILLS AND ABILITIES:
Employee must be able to remain calm under pressure when dealing
with guests, staff or equipment problems.
IHOP training coursework as assigned.
PHYSICAL DEMANDS:
The physical demands described here must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing
the duties of this job, the employee regularly is required to use
hands and fingers, handle, or feel objects, tools, or controls;
walk, stoop, kneel, crouch, or crawl; talk or hear; and taste or
smell. The employee regularly must lift and/or move up to 10 pounds
and occasionally may move up to 100 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee occasionally is exposed to fumes or airborne particles.
The noise level in the work environment is usually moderate.
Keywords: IHOP, Tyler , Manager on Duty, Other , Lufkin, Texas
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