As a commission associate in our home department, you are
accountable for driving customer service to achieve profitable
sales growth by combining in-depth product knowledge and passion
for service to build clientele and to drive sales.
* Customer Service & Sales Approaches customers in a friendly
manner to engage, determine needs, and help customers make
decisions about desired product or service. Informs customers of
key product attributes to generate interest and to build clientele.
Covers care/protection plans and suggests additional products to
* General Operations Participates in inventory processes,
Merchandise Transfer Out (MTO), Return to Vendor, Return to
Warehouse and Defective Merchandise Transfer Out activities.
Completes pricing and signing processes in specialty businesses.
Stays uptodate with new trends and styles through industry
publications and communications and participates in ongoing
technical skills development through company and/or vendorprovided
training and skill practice.
* Performance Standards Consistently meets established performance
standards; including but not limited to: shrink and safety
initiatives, the companys iCAP program, product and service sales,
customer service, profit, productivity and attendance
Core Competencies & Accomplishments: To achieve success at
JCPenney, a home commission associate will possess the
* Drives Results - Solve problems and make smart decisions that
drive sales, profit or customer service; execute your work
efficiently and effectively; inspire strong performance in yourself
* Builds Ownership Provide great customer service; cooperate and
build positive, inclusive and respectful relationships; take
accountability for your actions and outcomes.
* Drives Intensity - Proactively find ways to improve the customer
experience; show the confidence and courage to do whats right; take
action with energy and urgency.
At JCPenney, we share a passion for serving customers,
supporting our communities and being the best retailer for all
families. As a company founded on the Golden Rule, our success is
rooted in the belief that we treat everyone the way we would want
to be treated. At every touchpoint, customers discover stylish
merchandise at incredible value from an extensive portfolio of
private, exclusive and national brands. Reinforcing this shopping
experience is the customer service and warrior spirit of associates
across the globe, all driving toward the Company's mission to help
customers find what they love for less time, money and effort.
Working at JCPenney means joining a dedicated team of associates
who are encouraged to be uniquely themselves in a safe, caring and
welcoming environment. It is a place where careers prosper,
accomplishments are celebrated and diversity flourishes. Its a
place thats meant for you.
In addition to a competitive wage, this position offers
commission pay designed to reward you for your personal achievement
and contribution to our success.
If eligible, we offer a competitive benefits package including
medical/dental/vision, term life insurance, paid vacation/holidays,
and 401(k) with company match. All associates are eligible for an
associate discount on JCPenney merchandise.
Job Title: Home Commission Associate - Broadway Square Mall
Location: Tyler, TX, United States
- Broadway Square Mall 4401 S Broadway
[/jobs/search?cf[jobaddress]=Broadway Square Mall 4401 S Broadway]
Job ID: 1092938
J.C. Penney Company Inc. Plano, Texas