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Work From Home Customer Service - Reservation Sales Representative

Company: Enterprise Rent-A-Car
Location: Tyler
Posted on: May 3, 2021

Job Description:

Overview Enterprise Holdings is looking to add virtual agents to our Contact Center's Reservations Sales team!If you...Are able to successfully follow a sales strategy to overcome customer objections and maximize revenueCommunicate effectively with a wide range of callersEnjoy a sales-oriented culture, while working from the comfort of home... Then this may be the perfect opportunity you've been searching for!We Work Hard and Reward Hard Work! This position offers a compensation package of $14.50/hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 3% and profit sharing, paid time off, employee discounts and much more.Schedule: Our schedules are full-time and range from start times around 11am CST to end times around 10pm CST (weekends and holidays included).As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today - and every day - the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here .Responsibilities Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwideReceive and apply feedback from managers to improve call qualityEfficiently guide conversations and apply sales techniques to convert calls into reservationsProvide excellent customer serviceStrive to meet and exceed monthly personal and department metricsLocate and interpret complex information from a number of systemsEqual Opportunity Employer/Disability/Veterans QualificationsMust currently live in the state of TexasMust currently live in Tyler or the immediate surrounding areaOne year of sales or call center experience requiredPermanent residence with a defined working space that is free of distractionsAbility to complete training for the first 3 weeks of employment, M-F from 9-5:30pm CSTAble to work a full time schedule (40 hours/week), with start times between 11am-1:30pm Central Time Zone, including one weekend day per weekAccept starting pay of $14.50/hourMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust be at least 18 years oldTechnical Qualifications:Must have a Windows PC or Mac (no Chromebooks) with compatible OS versions: Windows 10 or macOS (newest version)Must have a computer USB headset with microphoneMust have a computer with webcam technologyMust have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)Minimum upload speed of 2mbps and minimum download speed of 5mbpsUse of wireless, hotspot or WiFi "air cards" are NOT ALLOWEDThe address on your application must be your current, accurate permanent address*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements

Keywords: Enterprise Rent-A-Car, Tyler , Work From Home Customer Service - Reservation Sales Representative, Other , Tyler, Texas

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