Patient Services Rep, Hide-a-Way Clinic, Full-time, Days
Company: Ardent Health Services
Posted on: May 3, 2021
Advancing Healthcare Together - The Future of Healthcare is in
Why UT Health - East Texas?
Our People. Our people truly are our greatest strength. They
make a massive difference in the amazing care we provide every day.
We work closely together to create a positive experience for our
patients and each other.
Our Purpose. We will build on your experience and provide
meaningful and purposeful career growth for your future. You will
have the opportunity every day to make a difference in someone's
life and change the course of healthcare.
Our Place. Lindale, Texas is a small town with a huge heart
where you will have the privilege of caring for your neighbors.
Everybody is somebody here.
Representing the very best in healthcare, UT Health East Texas
is comprised of 10 hospitals and more than 50 clinics across east
Texas. With nearly 7,500 employees and over 1,000 licensed
in-patient beds, UT Health East Texas provides healthcare services
to thousands of patients annually through our hospitals, clinics,
Level 1 trauma facility, air emergency fleet and EMS service in a
metropolitan service area of a quarter-million people.
Our UT HealthHide-a-Way Clinic is seeking an experienced Patient
Services Representatives. We are looking for your experience,
knowledge and patient care skills where you will be responsible
What You Will Be Doing:
Patient check in/out, appointment scheduling, scanning and
filing documents, and insurance verification.
Obtaining authorization, collecting payments and charge
Faxing medical records requests and scheduling patients for
injections at the hospital.
- Other duties as assigned
So what experience are we looking for in our Patient Services
- High School Diploma or equivalent
A minimum of 2 years' recent experience in a clinic or
Outstanding customer service skills and desire to actively
display those skills to create great connections with our
customers, both external (guests) and internal (other team members
and product lines)
Intermediate knowledge of personal computer skills and comfort
with Microsoft Windows operating system; database and word
processing skills required
Intermediate knowledge of medical terminology
Strong verbal and written communication skills
Active listening skills
Ability to type a minimum of 35 WPM corrected of errors
Ability to operate office equipment effectively
Organizational skills required with the ability to multitask and
handle heavy volume of patient flow.
Ability to work well with others
Strong interpersonal communication and documentation skills
Ability to work as a team player
Good problem solving skills
Strong time management skills
Ability to think strategically and act tactically
Ability to handle multiple tasks at the same time
Ability to embrace the client relationship to guide decisions
- Demonstrates good team work abilities
Certification and Licensure:
- Comply with regulatory requirements, guidelines, and
Now that you read about what you will be doing and the
experience we seek, it is time to apply and make a difference in
the lives of our patients.
UT Health East Texas is an equal opportunity employer (including
veterans and persons with disabilities).
Keywords: Ardent Health Services, Tyler , Patient Services Rep, Hide-a-Way Clinic, Full-time, Days, Other , Tyler, Texas
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