Operations Supervisor
Company: Info Image
Location: Coppell
Posted on: February 20, 2026
|
|
|
Job Description:
Job Description Job Description The Operations Supervisor is
responsible for managing all aspects of the department including
the operation and maintenance of the equipment, exempt oversight
for the development and performance management for the production
employees. SHIFT SCHEDULE: OVERTIME as required 12 hour shifts.
(weekend and holiday availability during first week of the month)
Essential Duties and Responsibilities Leadership: Consistently
demonstrates professional maturity and highly skilled
professionalism in dealing with all aspects of the role. Ability to
track, analyze, quantify and report on key performance indicators
for operational success. Demonstrates high levels of
problem-solving techniques, when addressing people, process and
procedural objectives. Develops and implements processes to drive
efficiency and accuracy into the business model. Operations:
Effectively utilizes all technology available to support
operational objectives. Proactively addresses challenges to the
operation and the employees. Communicates production plans to
ensure an umbrella of continuity in the operational goal. Familiar
with and able to apply company policy in the administration of
performance management and safety requirements. Assigns work as
appropriate to expedite processing and effectively manages labor
effort during down turns in production cycles. Additional Duties as
Required: General Administration: Proactively communicates with
business partners, local and remote, in support of client
objectives via reporting, analysis, meeting attendance, SOP
revisions and project support. Quality Control/InfoCare
Administration : reviews and monitors all CaReport and IssueTrac
attributed to the Operations site. Ensures all assigned tickets are
addressed, resolved and closed timely. Collaborates with other
department managers to provide expedited RCA to clients for Level 3
issues. Ensures temporary and permanent solutions are identified
and implemented. Interdepartmental coordination: tasks assigned
areas required for monthly production, special projects, turnover
meetings, new implementations, tax planning, etc. Requests and
allocates resources as needed. Requirements: Education: High School
Diploma or GED preferred Experience and Skills: 2 years prior
experience and training with InfoIMAGE or similar experience in
Print & Mail industry; including a minimum of 2 years supervisory
experience reflecting gradual increased responsibilities Must
demonstrate leadership qualities Strong organizational skills and
detail oriented Excellent memory retention with the ability to
multi-task Proficient in Windows Operating Systems Ability to
communicate clearly in written and verbal form to all levels of
staff Professional demeanor with a high level to safe guard
confidentiality
Keywords: Info Image, Tyler , Operations Supervisor, Manufacturing , Coppell, Texas
