Manager - Site
Company: CRST Expedited, Inc.
Location: Dallas
Posted on: February 20, 2026
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Job Description:
Job Description Job Description CORPORATE OVERVIEW: CRST The
Transportation Solution, Inc. is delivering promises and driving
success so we can all have what we need to live and thrive. We need
talented individuals to help us bring this vision to life. CRST'S
DEDICATED SOLUTIONS division is focused on service excellence to
retailers and producers who need consistent, dependable,
high-quality delivery services. We provide customers the
flexibility of a private fleet, without the expense. Dedicated
Solutions is divided into East and West divisions. JOB SUMMARY :
The Manager – Site leads operations onsite at a customer location
and is accountable for the operational and financial performance of
assigned customer accounts. This role oversees daily execution,
service delivery, and safety outcomes, owns the onsite customer
relationship, and partners closely with internal teams to drive
compliant, efficient operations while promoting a culture of
safety, accountability, and continuous improvement. WORK LOCATION :
Corsicana, TX SCHEDULE: Schedule may vary based on operational
needs. Specific shift details will be reviewed and confirmed during
the interview process. ESSENTIAL DUTIES AND RESPONSIBILITIES :
Operational Leadership and Performance: Lead operations onsite at a
customer location, managing performance, safety, and profitability
for one or more customer sites while driving daily execution and
service excellence Team Leadership and Development: Supervise and
develop fleet managers, dispatch managers, and support staff to
ensure accountability, engagement, and alignment with company goals
Customer Relationship Management: Own the customer relationship,
serving as the primary onsite contact for assigned customers; lead
rate discussions, business reviews, and performance conversations
to strengthen partnership and achieve operational goals Financial
Accountability: Manage site-level budgets, monitor key cost
drivers, and execute strategies to achieve sustained profitability,
utilization, and financial performance goals Safety and Compliance:
Promote a safety-first culture by ensuring compliance with
Department of Transportation (DOT) regulations, company policies,
and customer standards Performance Monitoring and Analysis: Track
key operational and financial metrics, analyze results, and
implement corrective actions to maintain service, safety, and
margin goals Cross-Functional Collaboration: Coordinate with
planning, maintenance, and safety teams to optimize resources,
resolve operational challenges, and support customer needs
Continuous Improvement: Identify and implement process improvements
that enhance efficiency, service quality, and customer satisfaction
across assigned sites Availability: Maintain flexibility to support
operations outside standard business hours as needed to ensure
service continuity and customer satisfaction Travel: Travel may be
required; the amount of travel will vary by role Accountability and
Reliability: Maintain regular and reliable attendance while
performing other duties as assigned to support team and business
needs REQUIREMENTS : Education: High school diploma or equivalent
Physical Requirements: Work is performed in an office environment.
Activities include sitting, standing, walking, lifting up to 20
pounds, using standard office equipment, and communicating with
colleagues or customers. Reasonable accommodations may be provided.
Experience: Proven experience managing transportation or logistics
operations, with responsibility for multiple teams or accounts
Leadership: Demonstrated ability to lead, coach, and develop teams
in a fast-paced environment Customer Focus: Strong ability to
manage relationships, conduct business reviews, and resolve issues
effectively Financial Acumen: Understanding of operational budgets,
cost control, and margin improvement strategies PREFERRED
QUALIFICATIONS : Education: A four-year degree or applicable work
experience with demonstrated success Experience: Experience leading
a dedicated or customer-specific transportation site Analytical
Skills: Proficiency in reviewing KPIs, financial results, and
operational data to identify improvements Process Improvement:
Experience standardizing processes or implementing operational best
practices Technology: Proficiency with transportation management
systems or related operational tools AIP ELIGIBILITY : This
position will be eligible for an Annual Incentive Plan (AIP) with a
target payout of 10% of the annual base salary. CRST CORE VALUE :
Safety at the Core of All We Do – Integrity in Every Decision and
Action – Commitment to the Success of Employees, Customers, Agents,
Contractors, and Communities EEO STATEMENT : CRST The
Transportation Solution, Inc. is an equal opportunity employer. We
consider all qualified applicants for employment without regard to
age, color, creed, disability, genetic information, military or
veteran status, national origin, race, religion, sex, or any other
status protected by applicable federal, state or local laws.
Keywords: CRST Expedited, Inc., Tyler , Manager - Site, Logistics, Transportation & Drivers , Dallas, Texas
