Telecommunications & Internet Analyst

Company: Altice USA
Location: Tyler
Posted on: May 18, 2023

Job Description:

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.Job SummaryThe Telecom Analyst -a key role in supporting finance and CLEC operations with the goal of achieving significant reductions in total cost of telephony services and improved business operations. In addition, strives to deliver year-over-year productivity improvements while maintaining or improving service levels and reliability. Works closely with CLEC Operations, Engineering, and key stakeholders in business lines, corporate functions, and supplier organizations to develop and maintain effective cost reduction strategies and implementation plans. The position is responsible for supporting, documenting, and ensuring business realization of real value creation, including cost savings and system(s) productivity, through vendor contracts, performance management and other cost reduction initiatives. Activities will include, but are not limited to, conducting market analyses, spend analysis, cost modeling, business case development, vendor performance management, savings validation, and reporting.Responsibilities

• Reconcile, monitor, and correct discrepancies with vendor charges, ensuring credits are received or payments made, then taking corrective action as necessary.
• Provide analysis and project management support to enable and drive cost savings and measure compliance.
• Develop, manage, and report contract compliance and key performance indicators for savings initiatives.
• Develop and provide ad hoc reports to meet one-time and evolving information needs in an efficient and consistent manner.
• Collaborate and communicate with key stakeholders, including site leadership.
• Maintain 9-1-1 addressing database and liaise with third party 911 vendor.
• Develop, maintain and audit switched access costs as well as fixed circuit costs in support of costing and pricing initiatives for CLEC operations.
• Analyze and submit access service requests (ASR) as required for network optimization and/or ILEC groom projects.
• Responsible for the accuracy and completeness of our underlying voice services fixed and variable cost structure. Identify areas for improvement and perform variance analysis and reporting.
• Develop various cost segments to support customer pricing initiatives and/or new routing schemas.
• Perform analysis functions to tie various data sources to supporting cost templates.
• Develop monthly reports including month-over-month cost variance analysis and drivers, projection of target cost and cost trends on a rolling 12-month period.
• Document policies and procedures and identify ways to improve existing methods.
• Identify optimization efforts and/or critical issues and develop recommendations to management.Qualifications
  • Bachelor's degree or 5 years' relevant experience in business analysis role
  • Highly developed analytical, financial, interpersonal and presentation skills
  • Attention to detail with good organizational capabilities
  • Ability to prioritize with good time management skills
  • Good business acumen, with broad-based knowledge of financial processes and systems
  • Strong written and oral communications skills
  • Excellent interpersonal and teaming skills
  • Strong process orientation and demonstrated continuous improvement skills
  • Perform other duties as assignedAltice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our for further details.

Keywords: Altice USA, Tyler , Telecommunications & Internet Analyst, IT / Software / Systems , Tyler, Texas