Member Assist Cart Attendant
Company: Sam's West
Location: Tyler
Posted on: June 24, 2022
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Job Description:
Position Summary...We are looking for people who take pride in
their work to join our team. You help shape our member's entire
shopping experience by giving them a positive first and last
impression.In the member assist - cart attendant role, you are
responsible for ensuring members see a well-kept parking lot which
includes helping members with their purchases, and ensure there are
carts ready and available. You will also assist our members with
their club pick up orders, helping them load their vehicles, and
support creating a great member experience. This means you are
constantly on your feet and on the go. Rain or shine, sleet or
snow, our members count on you.You will sweep us off our feet
if:You thrive in fast-paced environmentsYou're a multi-tasker at
heartYou keep member satisfaction as your top priorityYou can stand
for long periods of time while assisting members quickly and
accuratelyYou're a problem solver who tackles obstacles head-on to
ensure each task is completed with excellenceYou will make an
impact by:Maintaining a positive attitude by smiling, greeting and
thanking members Providing exceptional customer service to members
across the club as needed, answering any questions they may
haveMaintaining a clean, neat, and member-ready areaThe member
assistant - cart attendant is a great way to start a fulfilling
career at Sam's Club. Apply now!The above information has been
designed to indicate the general nature and level of work performed
in the role. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to this job. The full
job description can be made available as part of the hiring
process.What you'll do...Ensures club pick up orders are filled by
contacting members to notify when pickup time is delayed; informing
members when products are unavailable (for example, out of stock);
offering members alternative product options when needed; ensuring
products are selected and packaged according to company policies
and procedures; ensuring items are dispensed when members arrive
for pickup; resolving member issues and concerns; and promoting the
company's products and services.Maintains safety of facility
according to company policies and procedures by conducting safety
sweeps; following procedures for handling merchandise; and
correcting and reporting unsafe situations to facility
management.Provides member service by acknowledging the member and
identifying member needs; assisting members with purchasing
decisions; processing member purchases; assisting with payments
according to company policies and procedures for different
membership and payment types; utilizing cash registers to assist
members with transactions; locating and organizing merchandise;
zoning the designated areas; resolving member issues and concerns;
promoting the company's products and services; organizing and
maintaining availability of carts/flatbeds; assisting members with
transporting items; utilizing cart retrieval equipment according to
company policies and procedures; and maintaining parking lot
cleanliness.Complies with company policies, procedures, and
standards of ethics and integrity by implementing related action
plans; using the Open Door Policy; and applying these in executing
business processes and practices.Completes work assignments and
priorities by using policies, data, and resources; collaborating
with managers, co-workers, customers, and other business partners;
identifying priorities, deadlines, and expectations; carrying out
tasks; communicating progress and information; determining and
recommending ways to address improvement opportunities; and
adapting to and learning from change, difficulties, and
feedback.Minimum Qualifications...Outlined below are the required
minimum qualifications for this position. If none are listed, there
are no minimum qualifications. Preferred Qualifications...Outlined
below are the optional preferred qualifications for this position.
If none are listed, there are no preferred qualifications. Customer
Service, Retail experience including operating cash register,
Working with mobile retail applicationsPrimary Location...2025 S
SOUTHWEST LOOP 323, TYLER, TX 75701-0763, United States of
America
Keywords: Sam's West, Tyler , Member Assist Cart Attendant, Hospitality & Tourism , Tyler, Texas
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here to apply!
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