Customer Service Representative

Company: Dexter
Location: Sulphur Springs
Posted on: May 16, 2022

Job Description:

Job DescriptionCUSTOMER SERVICE REPRESENTATIVEDexter is the trailer industry's leading supplier of axles, brakes, hitches, jacks, suspensions, tires, wheels, and a complete line of trailer parts and accessories. We are the leader in our industry because we provide our customers with excellent service and the best value in trailer parts by delivering the parts they need, when they need them. We are open for business during normal daytime business hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m. We are closed on Saturdays and Sundays. Our Customer Service Representatives rarely ever work on weekends.The role of a Customer Service Representative at Dexter is inside sales, making sales calls to customers, answering customer phone calls, answering customer questions, providing technical product information and assistance concerning pricing and shipping lead time, entering sales orders in the business automation system, processing customer warranty and/or return requests, and resolving customer complaints.We have an excellent career opportunity for a friendly, personable, outgoing, inside sales representative with a passion for excellent customer service and the drive to succeed. The ideal candidate will have excellent communication and interpersonal skills, a high school diploma, one or more years of related inside sales experience, and excellent computer and phone skills. Dexter provides on-the-job training including technical product training, business system training, and company policy and procedure training. Dexter offers an excellent compensation package including a generous paid vacation policy, eleven paid holidays each year, excellent medical, dental, life, disability, and vision insurance, and an outstanding 401(k) retirement savings plan with 100% employer matching contribution up to 4% of employee salary and after one year of employment an additional 3% employer "Safe Harbor" 401(k) contribution.Dexter is an equal opportunity employer. Qualified candidates are encouraged to apply for this excellent career opportunity as a DEXTER CUSTOMER SERVICE REPRESENTATIVE right now online here on this web page.

Job Posted by ApplicantPro

Keywords: Dexter, Tyler , Customer Service Representative, Hospitality & Tourism , Sulphur Springs, Texas