Patient Services Coordinator
Location: Minden
Posted on: June 23, 2025
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Job Description:
Job Description Summary At VitalCaring, our team members
transform lives and foster hope through genuine caring. The primary
function of the Patient Services Coordinator is to schedule patient
services and coordinate with visiting staff in concert with our
values: trustworthy, capable, compassionate, proactive, and called.
Every encounter is an opportunity to make a meaningful difference,
and we are committed to bringing a culture of caring to every
encounter. Job Description Summary At VitalCaring, our team members
transform lives and foster hope through genuine caring. The primary
function of the Patient Services Coordinator is to schedule patient
services and coordinate with visiting staff in concert with our
values: trustworthy, capable, compassionate, proactive, and called.
Every encounter is an opportunity to make a meaningful difference,
and we are committed to bringing a culture of caring to every
encounter. Essential Job Functions/Responsibilities 1) Completes
workflow tasks and other assignments to the PSC responsible
position in the agency’s electronic medical record. 2) Participates
in coordinating care with nurses, patients, and the
interdisciplinary team. 3) Analyzes reports and follows up on
incomplete and untimely visits. 4) Works in collaboration with
field clinicians and Branch Director to achieve company
expectations for productivity %, optimization %, and coverage % as
outlined by each discipline. 5) Uses additional analytic tools to
monitor and reduce avoidable LUPAs, missed visits, optimization of
visits between RNs/LNs, Therapists/Therapy Assistants, and FT/PRN
workers. 6) Provides effective communication to patients, staff
members, other healthcare professionals and referral sources. 7)
Makes in-home visits, as assigned. 8) Responds to agency and
patient needs in a professional and creative manner. 9)
Demonstrates commitment, professional growth, and competency. 10)
Participates in agency-sponsored in-service training. 11)
Participates in the agency’s QAPI program. 12) Promotes the agency
philosophy and administrative policies to ensure quality of care.
Communication 1) Prepares clinical notes in accordance with
professional licensing body and internal policy using the company’s
electronic medical record and submits documentation timely. 2)
Attends and contributes to in-services, case conferences, and other
meetings as required by agency policy to ensure coordinated and
comprehensive plans of care for the patients of the agency. 3)
Interacts with team members in a positive and professional manner.
4) Ensures effective communication with all physicians and other
healthcare providers involved in a patient’s plan of care. 5) Uses
effective interpersonal relations and communication skills;
facilitates the use of these skills by other team members to
achieve desirable outcomes. Position Qualifications 1) Graduate of
an accredited Licensed Practical Nurse or Licensed Vocational Nurse
program, preferred. 2) Two (2) years nursing experience, preferred.
Community, home health or medical/surgical experience is preferred.
3) If clinical: a) Currently licensed as a licensed practical nurse
or licensed vocational nurse in the state. b) Possess and maintain
valid CPR certification. c) Complies with accepted professional
standards and practice. 4) Demonstrates good verbal and written
communication and organizational skills. 5) Licensed driver with
automobile that is in good working order and insured in accordance
with the agency requirements.
Keywords: , Tyler , Patient Services Coordinator, Healthcare , Minden, Texas
