Senior Patient Representative - Family Medicine
Company: CHRISTUS Health
Posted on: September 22, 2022
Greets, instructs, directs and schedules patients and visitors.
Serves as a liaison between patient and medical support staff. May
assist with various duties within the clinic. Verifies insurance
benefits and assist with referrals. Collects payments and prepares
cash for deposits.
Financial: Responsible for determining, collecting and posting
co-pays and deductibles; for address prior balances and
establishing payment plans as directed by policy and procedure; for
directing patients to appropriate financial counselors as needed;
for ensuring accuracy in daily reconciliation/cash management
process for site/unit.
Safety: Responsible for prevention of injury or harm to self; for
ensuring safe work environments for others.
Policy Development: Assist Supervisor/Manager/Associate
Director/Director in determining clinic specific policies related
to front end operations.
Decision Making: Decision will require knowledge and understanding
of system policies; assists leadership as needed.
Problem Solving: Reviews material to see if necessary information
is on hand and is accurate. Assist other employees and/or patients
with problems, as needed.
High school diploma or equivalent
Three or more years of experience in a health care organization
Ability to operate 10 key calculator by touch, telephone, computer,
copier, and fax machine
Excellent interpersonal and communication skills and good math
Knowledge of managed care preferred
Some College preferred
ICD9 and CPT coding (advanced skills) preferred
Experience with charge posting or collections preferred
Keywords: CHRISTUS Health, Tyler , Senior Patient Representative - Family Medicine, Healthcare , Flint, Texas
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