Manager Registered Nurse (RN) - Risk Manager - $28-43 per hour

Company: UT Health East Texas
Location: Whitehouse
Posted on: November 22, 2022

Job Description:

UT Health East Texas is seeking a Registered Nurse (RN) Risk Manager Manager for a nursing job in Tyler, Texas.Job Description & Requirements

• Specialty: Risk Manager
• Discipline: RN
• Start Date: ASAP
• Duration: Ongoing
• Employment Type: Permanent
  Overview----Join our UT Health Tyler team as a Risk Manager!--UT HEALTH TYLER--The flagship hospital of the UT Health East Texas system, UT Health Tyler is a medical campus, featuring institutes, centers of excellence and programs that serve hundreds of thousands annually. Here you'll find the broadest and home of the most sophisticated range of medical services in the region. With 502 licensed beds, UT Health Tyler specializes in advanced acute care medicine. This is where babies are born, emergencies are treated, hearts are healed and specialized procedures are performed; where disease is detected and cured and people recover from illnesses and accidents; and where solutions to complex health problems are discovered through research, studies and clinical trials. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.--Representing the very best in healthcare, UT Health East Texas is comprised of 10 hospitals and more than 50 clinics across east Texas.-- With nearly 7,500 employees and over 1,000 licensed in-patient beds, UT Health East Texas provides healthcare services to thousands of patients annually through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service in a metropolitan service area of a quarter-million people. Ardent Health Services operates UT Health East Texas in a joint venture partnership with UT Health System.--POSITION SUMMARY--We have an exciting opportunity to join UT Heath Tyler as a Risk Manager.--The Risk Manager maintains patient rights by educating patients; responding to patient and patient family complaints; resolving patient issues; reporting unresolved issues. Works collaboratively with all disciplines, specialty care, community care, shared clinical services, and clinically integrated networks. Works collaboratively with clinical and system leaders to support comprehensive development, planning and implementation of Mission Zero: Our Culture of Safety and the measurement of care, identifying opportunities and executing on strategies for performance improvement in the following areas:
  • Outcomes - highly reliable processes, delivering exceptional outcomes and / or optimal health
  • Safety - Deliver the safest care to patients driven through leadership and a culture of high reliability, high value, high performance
  • Experience of Care - relationship-centered care grounded in empathy, dignity, respect and collaborationThis position drives organizational performance that is built on relationships, a shared vision of excellence in and environment of achievement and local accountability.--Scope: --This is role will have key organizational relationships across UTHET.-- This position reports to the Market Director of Quality and Patient Safety. The position will participate in key committees across the system to drive culture and results. Responsibilities
    • Supports the delivery of education programs to all employees, including orientation of employees, which involve all components of clinical risk management, risk assessment, risk identification, reporting and risk avoidance, to address the risk management process and regulatory guidelines.
    • Performs in depth analysis of reported incidents and claims to identify causation, mitigation and improvement opportunities. Communicates relevant clinical risk management findings to the appropriate leadership team members.
    • Responsible for managing, tracking, trending, and analyzing the frequency and causation of general categories and types of incidents and accidents. Assists with managing and analyzing risk management data including management of online incident report system and tracking incidents to closure. Audits medical records and monitors performance measures for risk management sentinel events, report events and trends. Assists with FMEA, gap analysis, and incident trend analysis.
    • Collaborates with the Ardent Risk team to report Potential Compensation Events (PCEs), Claims and Lawsuits to the Third Party Administrators or Corporate for future handling.
    • Collaborates with the Ardent Risk Team to complete hospital insurance applications and maintains insurance schedules.
    • Provides assistance to departments in complying with accrediting agencies regarding risk.
    • Complete medwatch reports to the FDA involving adverse events.
    • Complies with statutory risk management reporting requirements.
    • Recommends appropriate revisions to new or existing policies and procedures to reduce the frequency of future occurrences, recommends ways to minimize risks through system changes, reviews and revises facilities policies as appropriate to main adherence to current standards and requirements.
    • Participates in committees related to patient safety, as assigned.
    • Presents the hospital's patient rights philosophy to patients by visiting with them; introducing them to the patient right's brochure; confirming their understanding of who to contact with questions or concerns.
    • Prevents complaints by counseling with supervisors and managers who see a problem developing; offering suggestions to resolve potential complaints; modifying practices that cause repeated complaints.
    • Ensure CMS guidelines and best practices are followed while investigating, documenting, and following up with patient and family complaints
    • Works closely with local leadership to ensure the voice of the patient is at the forefront of clinical process improvement through supporting Patient and Family Advisory Councils.
    • Provide support to caregivers who have been identified as the second victim in harm events in conjunction with Clinical Risk Management.
    • Resolves complaints by listening to patients and their families; directing them to a physician or supervisor; helping them present facts to the hospital representative; developing acceptable resolutions; following-up on outcomes.
    • Alerts legal department and administrator by documenting unresolved complaints and potential legal actions.
    • Track and trend complaints to identify pattern areas or gaps in care and provide recommendations to Safety, Quality, and Experience of Care for process improvements.
    • Improves quality results by studying, evaluating, and re-designing patient complaint processes, implementing changes.
    • Liaison with Legal and Patient Accounts to support the legal process and manage billing adjustments.--
    • Identifying and responding to clinical concerns resulting in complaints and/or Grievances that impact the patient experience across the continuum of care.
    • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    • Educate and support managers in methods for service recovery.
    • sAbout UT Health East TexasArdent Health Services--prides itself in--quality health care--by--investing in--people, technology, facilities and--communities, to--produce--extraordinary results.----To date, those investments total more than $1.4 billion since 2001. From newly constructed facilities and expanded services to lifesaving technology and outstanding opportunities for employees, Ardent is committed to providing its hospitals and clinics the tools they need to succeed.--Recapitalized and supported by the financial strength of Ventas, Inc., an S&P 500 company and leading real estate investment trust, and Equity Group Investments, a private investment firm founded by Sam Zell more than 45 years ago, Ardent is expanding its network and bringing its unique combination of resources and proven management expertise to new communities.---------Ardent includes: 4,718 licensed beds,--More--than 1,000 employed providers,--and--$3 billion in revenues.-------Healthcare systems within Ardent include:-------BSA Health System--- Amarillo,--Texas---------Seton Medical Center--- Harker Heights,--Texas-------Hillcrest Healthcare System - Oklahoma--(8 Hospitals) - Hillcrest Medical Center, Hillcrest Hospital South, Tulsa Spine & Specialty Hospital, Bailey Medical Center, Hillcrest Hospital Cushing, Hillcrest Hospital Claremore, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor-------Lovelace Health System - Albuquerque, New Mexico--(5 Hospitals) ---Lovelace Medical Center, Lovelace UNM Rehabilitation Hospital, Lovelace Women's Hospital, Lovelace Westside Hospital, Lovelace Regional Hospital-------UT Health - East Texas--(9 Hospitals):--UT Health,--Tyler, UT Health North Campus--Tyler, UT Health East Texas--Long-Term Acute Care, UT Health East Texas Rehabilitation--Center, UT Health Athens, UT Health Carthage, UT Health Henderson, UT Health Jacksonville, UT Health Pittsburg-------Americas Division-----Hackensack Meridian Health - Mountainside Medical Center (Montclair, New Jersey) and Pascack Valley Medical Center (Westwood, New Jersey)--The University of Kansas Health System, St. Francis--Campus--(Topeka, Kansas)----Portneuf Medical Center--(Pocatello, Idaho)--Benefits
      • Dental benefits
      • Life insurance
      • Continuing Education
      • 401k retirement plan
      • Discount program
      • Wellness and fitness programs
      • Employee assistance programs
      • Medical benefits
      • Vision benefits

Keywords: UT Health East Texas, Tyler , Manager Registered Nurse (RN) - Risk Manager - $28-43 per hour, Executive , Whitehouse, Texas