CHRISTUS Health: Rn, Registered Nurse Program Manager Quality Management - Clinics
Company: CHRISTUS Health
Location: Tyler
Posted on: February 20, 2021
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Job Description:
Job DescriptionDescription Summary: This position reports
directly to the regional director and has accountability to the
Manager Clinical Risk.The RN Regional Clinical Quality Champion
provides guidance and direction to medical practice sites to drive
patient safety and clinical quality. A Regional Clinical Quality
champions uses clinical expertise and a working knowledge of
clinical documentation in the electronic medical record. In this
role the RN is the regional clinical expert who rounds on practice
sites to assess adherence to best practice and regulatory
standards.This role is responsible for implementing policies and
processes that assess, train and drive clinicians' clinical
competence and positive patient outcomes.This is a continuous
process of assessing needs in the region and working to set
priorities and develop plans to close gaps. The RN Program Manager
Quality Management works primarily with clinical staff and practice
managers to create a great place for clinical staff to work and
provide care, with a focus on patient outcomes and the patient
experience.As the regional expert, this role is accountable for
defining structure for medical practice sites in his/her region and
across other regions, collaboratively with other Regional Program
Manager Quality Management and under the direction of the Manager
Clinical Risk. This is an autonomous strong nursing leadership role
requiring team work with individual practice sites in the region
and at times across all regions.The RN Program Manager Quality
Management will work both independently with staff and providers,
and with cross functional teams. This role carries out messaging,
training and education face to face, by phone, email and via
on-line presentations. This role continuously applies expertise in
the following to drive change: researching and interpreting best
practices for clinical skills and medical record documentation for
all levels of staff, coaching, training, educating, analyzing and
reporting data, and project management. Under the direction of the
Director of Quality/Chief Nurse of CHRISTUS lead quality
initiatives to drive improvements in medical practices in an
assigned region. * Monitor email and phone inquiries about clinical
practices and provide advisement & coaching face to face and
remotely to medical assistants, nurses and providers * Travel to
medical practice sites to conduct assessments of Medical Practices
for clinical quality and regulatory compliance * Identify practice
gaps and develop action plans * Manage and measure performance
improvements * Develop and facilitate Clinical Education both face
to face and on-line training * Monitor clinical staff
compliance/competence with best practices * Analyze quality data
and prepare quality reports * Develop and write clinical policies
and procedures * Work with EHR training team to align initiatives *
Manage process improvement projects as delegated * Develop
expertise in coaching sites to achieve goals for incentive programs
including:Meaningful Use, PQRS and the CTC quality program
Requirements: * RN with Texas nursing license * Previous Medical
Practice Experience * Experience communicating and presenting to
all levels of staff face to face & on-line * Ability to take
direction and work autonomously to deliver results Must have high
level of computer literacy and proficiency in: * Electronic Medical
Record documentation & reporting * Word:Must be able to edit
documents & create forms * On-line clinical searches:Must have
experience identifying best practices and regulatory requirements
through use of on-line information Experience as Clinical Educator
* Quality Program/Process Improvement experience * Experience
working with change management in a large organization High level
of computer literacy and proficiency in: * Athena Electronic
Medical Record documentation & reporting * Excel:Data filtering,
pivot tables, formulas and creating tables & graphs * Powerpoint:
ability to develop presentations for on-line meetings * Bachelor of
Science in Nursing * Minimum of 5 years of nursing experience *
Registered Nurse Work Type: Full Time
Keywords: CHRISTUS Health, Tyler , CHRISTUS Health: Rn, Registered Nurse Program Manager Quality Management - Clinics, Executive , Tyler, Texas
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