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Telecommunications Engineer

Company: Altice Usa
Location: Tyler
Posted on: January 16, 2022

Job Description:

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. Were building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. Were not the only ones who have seen it; weve recently been recognized by Forbes as one of Americas Best Employers as well as by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for our diversity & inclusion program.
Job Summary And Responsibilities:The Telecom Engineer will be responsible for the analysis, evaluation of existing call translations/Call routing/traffic management services and technologies as well as the recommendation of additions, improvements and optimizations, and changes in the routing and infrastructure. This includes but not limited to thorough understanding of Signal Transfer Point (STP), ENUM, Call Agents, Centralized Routing Services, Media / Trunking Gateways, Routing / Translations, and Traffic Planning and Reporting. Responsible for the maintenance, integration and validation of existing and next generation products and services such as Mobile Voice solution and Fixed Line soulution. Develops and executes maintenance policies and procedures to ensure that performance metrics are met for the voice core. Responsible for technical troubleshooting and mitigation strategies related to network outages and individual issues escalated by Network Operation Center and Voice Operation team and maintaining the appropriate service level agreement.
Provides technical guidance to operations team in evaluation and migration of legacy voice core to next generation core. Participates in Root Cause Corrective Action reviews to analyze major outages that occur in the system. Leads the analysis of performance and outage data and recommend system technical, process, monitoring and control actions / improvements. This person will manage and continue to improve the process for promoting changes (hardware, software and content) into the production systems. Provides support for internal departments and organizations on technical clarifications and customer facing issues. Provides technical updates to upper management regarding trending issues or troubles. Performs other duties and participates in projects when required. The perfect candidate will be innovative, motivated and driven in an aggressive, fast-paced environment that is both fun and collaborative.
Qualifications And Requirement:

  • Degree in Computer Science or Electrical Engineering, or equivalent work experience is required
  • Primary Skills-
  • 5 or more years of complex translation work experience- Metaswitch and 5ESS preferred; Ribbon CS2K/C20 nice to have
  • Experience in building out new markets to include new NPAs, new rate centers, and new LATAs
  • Implements and troubleshoots call features, LNP, E-911, and others as needed
  • Implements Operator, Directory Assistance and other translations
  • Routes traffic to local and IXC trunk groups as well as utilizing TNS selectors and OZZ codes
  • Use of LERG to maintain accurate translations
  • Experience in design and deployment of service provider solutions with deep experience in translations
  • 7 or more years of Telecom experience or relevant work experience
  • Expert knowledge and experience in key VoIP signaling protocols such as SIP and Media protocols such as RTP and SRTP
  • Thorough understanding of call processes between end to end systems
  • Secondary Skills-
  • Experience with SBCs (mainly Metaswitch and Nokia) / STPs / ENUM
  • Expert knowledge in design and implementation of Header and Message Manipulation Rules
  • Experience and strong knowledge in SIP, SDP, DIAMETER, RTP, RTCP and Transcoding
  • Possesses thorough understanding of Session Initiation Protocol (SIP) signaling call flows and ability to analyze and perform deep-dive packet analysis
  • Must be capable of administering and deploying existing and new voice services independently or in a team
  • Tertiary Skills-
  • Good understanding of IMS architecture and standard interfaces as well as virtualized platforms
  • In-depth knowledge in VoIP, IMS architecture and VoLTE architecture
  • Experience and knowledge on VMware and OpenStack
  • Good knowledge of Overload Control, Capacity and Performance aspects
  • Understanding or working knowledge of UNIX/LINUX based servers
  • Strong interpersonal and communication skills are necessary
  • Ability to solve problems quickly and completely as well as demonstration of strong decision-making skills
  • Ability to multi-task and adjust priorities based on workload
  • Ability to work rotating Standby support
  • Valid Drivers License, satisfactory driving record required
  • Flexible schedule needed. Provides a rotating standby support to ensure continued reliability and availability of respective voice platforms and services. Must be available for field visits footprint wide on surveys, maintenance quality concerns and outage issues. Must be available to travel offsite for training, seminars and other business related events Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.Requirements of this position include demonstration of either full vaccination status against COVID-19 or company-provided weekly COVID-19 testing.by Jobble

Keywords: Altice Usa, Tyler , Telecommunications Engineer, Engineering , Tyler, Texas

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