Veterinary Receptionist

Company: North Airline Animal Hospital
Location: Bossier City
Posted on: February 17, 2026

Job Description:

Job Description Job Description Description North Airline Animal Hospital is hiring a friendly, organized, and compassionate Customer Service Representative (CSR) to join our growing veterinary team in Bossier City, Louisiana. If you love animals, enjoy helping people, and thrive in a fast-paced veterinary environment, this could be the perfect opportunity for you. About the Role As a Veterinary Customer Service Representative, you are the first point of contact for our clients — whether by phone or in person. You represent the professional image of our hospital and play a critical role in delivering an exceptional client and patient experience. At North Airline Animal Hospital, we go above and beyond to exceed expectations every single day. Our goal is to provide the highest quality veterinary care while building lasting relationships with pets and their families. Some of the responsibilities you will own in this role: Provide friendly, quality customer care to patients and clients Process invoice payments accurately and efficiently Answer phones, schedule appointments, and obtain all necessary medical history Determine the status of the patient’s immunizations and required tests Communicate with the doctor and technical staff regarding patient arrival and necessary treatments Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian Accurately input and maintain data in veterinary computer software systems This is not a complete list of job duties; additional tasks may be assigned or reassigned as policies and procedures change Preferred Qualifications High school diploma or equivalent Previous veterinary, medical, or customer service experience preferred Strong communication and organizational skills Weekend availability as needed Ability to lift 30–50 pounds Comfortable working in a fast-paced animal hospital environment Benefits Paid time off Health insurance Dental Insurance Vision insurance Employee discounts Flexible schedules 401K with company match Training and Career development

Keywords: North Airline Animal Hospital, Tyler , Veterinary Receptionist, Customer Service & Call Center , Bossier City, Texas