Mail Room Associate/Administrative Assistant

Company: KEA
Location: Rockwall
Posted on: February 16, 2026

Job Description:

Job Description Job Description Salary: What does a Mail Room Associate/Receptionist do at KE Andrews? Operate, manage and monitor mail insertion machines; clearing jams in sorting equipment; sets up machine for each job according to the specifications. Trouble shoot equipment problems and identify repairs Ensuring all mail pieces meet established quality and USPS standards, such as Proof of Mailing, and Postage Complete required USPS documentation Keep internal inventory of forms, envelopes and paper Handles and accounts for sensitive materials Maintains workflow by collecting incoming mail from the post office, reviewing and sorting incoming mail for all departments; distributing correspondence to the appropriate employee or department; collecting outgoing mail; weighing envelopes or packages and affixing postage Lifting, loading, and unloading containers of mail or parcels Sign for and manage deliveries to mail room such as Fed Ex, USPS, UPS Perform support functions as directed by management Monitor time sensitive outbound mail Able to trouble shoot equipment problems, and able to identify repairs. Reading and interpreting postal statements on a daily basis Fill in for the receptionist position answering and directing calls Answer front door for visitors Receive and distribute USPS and other packages Answer calls and greet visitors in friendly manner What is required? Education: High School Diploma or equivalent Experience: Minimum 1 year general office experience required Must have minimum 1 year of operating mail room equipment Must be knowledgeable of USPS rules and regulations Ability to use computers, and mailroom applications Ability to work in a fast pace environment Other skills and abilities: Effective communications skills Basic knowledge of computer software (MS Word, MS Excel, MS Outlook) Attention to detail Time management skills Knowledgeable of print and mail production Driving to and from the post office, a valid and clean MVR is required Must be willing to work overtime, if needed Required behaviors for all positions: Communicate with co-workers, management, customers, vendors, and others in a courteous and professional manner Conform with and abide by all Company codes, regulations, policies, values, work procedures and instructions What else do you need to know? Competitive salary based on experience Excellent benefits package: medical & dental, vision insurance, life insurance, short term and long term disability insurance Parental Leave Policy 401K Paid PTO Floating Holiday Company determined Holidays

Keywords: KEA, Tyler , Mail Room Associate/Administrative Assistant, Administration, Clerical , Rockwall, Texas