Parts Sales Assistant

Company: Mestex
Location: Dallas
Posted on: February 14, 2026

Job Description:

Job Description Job Description Salary: Now Hiring: Parts Sales Assistant Build a Career, Not Just a Job Join Mestex At Mestex, we dont just support customers we build long-term relationships and long-term careers. Many of our employees have been with us for years (and even decades), a reflection of the stability, trust, and opportunity we provide. We value team members who take pride in accuracy, customer service, and being a reliable resource for both customers and internal teams. Were currently seeking a Parts Sales Assistant to support our Materials and Customer Service teams by providing accurate parts identification, pricing, order entry, and follow-up. If you enjoy problem-solving, working with technical information, and delivering great customer experiences, Mestex may be the right fit for you. Why work at Mestex? Proven stability with long-tenured employees Competitive compensation (Non-Exempt, Grade NE-5) Comprehensive benefits package, including health coverage, 401(k) with company match, and profit sharing Paid holidays and paid time off Consistent work schedule with flexibility as needed Supportive, team-oriented office environment Opportunity to build deep product and technical knowledge A culture where accuracy, accountability, and customer satisfaction matter What Youll Do Serve as a primary point of contact for internal and external parts inquiries Respond to customer phone calls and emails professionally and timely Research parts using job files, BOMs, ERP systems, and historical records Prepare accurate parts quotes and communicate lead times Enter and process parts orders in the ERP system Provide order status updates, tracking information, and follow-up Coordinate with Engineering for special requests or modifications Assist with recommended spare parts lists and preventive support Maintain accurate documentation and comply with quality standards What Were Looking For High school diploma or equivalent required Strong communication and customer service skills Ability to interpret technical information, drawings, and BOMs Proficiency with ERP systems and Microsoft Office Strong attention to detail and organizational skills Ability to research legacy and current product data Comfortable working in an office setting with occasional interaction with production or warehouse teams At Mestex, Parts Sales Assistants play a key role in keeping customers supported and operations running smoothly. We believe in doing things the right way with accuracy, responsiveness, and teamwork. If youre ready to work for a company that values reliability, customer focus, and long-term commitment, wed love to hear from you.

Keywords: Mestex, Tyler , Parts Sales Assistant, Administration, Clerical , Dallas, Texas