BILLING SPECIALIST AGENT
Company: TMS Neuro Solutions LLC
Location: Plano
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: Summary/Objective:
The Billing Specialist Agent is responsible for managing the
financial aspects of patient care, including insurance claims,
patient billing, payment processing and claims submission. The
Billing Specialist Agent will ensure accurate and timely billing,
follow up on unpaid claims and outstanding patient balances. This
position requires full-time, on-site presence at our Plano, TX
office. Responsibilities/Duties: - Preparing and submitting claims
to insurance companies - Receive and process payments from
insurance companies and patients including posting payments and
reconciling accounts - Investigating and resolving denied or unpaid
claims and resubmitting claims when necessary - Answering patient
billing questions, explaining invoices and assisting with payment
plans - Utilize the EMR systems and billing systems to manage
patient information, insurance denials and billing records - Be in
compliance with HIPAA regulations and billing laws and guidelines -
Document and maintain records on each open claim. - Perform
necessary follow-up to ensure proper payment is received. -
Identify and resolve billing issues. - Follow-up on report status
of past insurance and patient accounts - Perform various collection
actions including contacting patient by phone, correcting and
resubmitting claims. - Work daily insurance correspondence as
needed. - Answer questions from patients, co-workers, and insurance
companies. - Work Hold Buckets - Any other duties as assigned. Job
Specifications: - Must be able to provide professional, responsive,
and positive customer service. - Must be able to verify insurance
eligibility for Psychiatry, Neurology and Primary Care Providers. -
Ability to sit for long periods of time working at a desk and
accessing a variety of systems. - Accuracy with attention to
detail. - Ability to manage time and meet goals and deadlines. -
Ability to work both independently and/or as part of a team in a
fast-paced environment. - Strong analytical and problem-solving
skills. - Well organized; ability to prioritize multiple projects
and deadlines and be able to multi-task. - Ability to work under
pressure. - Good customer service skills including sound
sensitivity judgement and courteous phone manner. - High energy:
productive work habits, flexible and adaptable to change. -
Experience with computer programs Requirements: - High School or
equivalent - 2 – 4 years’ experience obtaining insurance
verification and authorizations - 2 – 4 years’ experience with
medical accounts receivable - Knowledge of medical coding and
claims - Candidates must be able to work on-site in Plano, TX;
remote work is not available for this role.
Keywords: TMS Neuro Solutions LLC, Tyler , BILLING SPECIALIST AGENT, Accounting, Auditing , Plano, Texas
