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Collections Specialist

Company: Swan Transportation Services
Location: Tyler
Posted on: June 21, 2022

Job Description:

Swan Transportation Services is a rapidly growing third-party logistics company with offices nationwide. We provide an excellent opportunity for growth, continuous learning, and collaboration with award winning professionals. At Swan, you will receive valuable training and access to industry leading programs and tools to help you succeed.The Accounts Receivable & Collections Specialist is responsible for working with new and existing customers, managing the AR process, credit process, and more in order to improve the company's financial position.Responsibilities:

  • Collect money from customers with a concentration on past due balances (including making calls and sending emails to past due customers)
  • Set up new customers that brokers have established in TMS system (check company's credit, send and set up all necessary paperwork, approve a credit limit) ensuring all customer required documents are completed
  • Make decisions regarding credit allowances or increases for new and existing customers
  • Utilize electronic billing portals for invoice payment research
  • Communicate with Team Leads within agent offices regarding customer and credit issues
  • Collaborate with operations management team when needed
  • Fill in for trucks team to cover absences and on assigned weekends and evenings
  • Insurance certificate supportRequirements:
    • Bachelor's degree or equivalent work experience
    • Experience with AR/Collections within a high volume/high transaction environment
    • Proficiency with electronic billing systems
    • Excellent verbal and written communication skills
    • Ability to collaborate with internal and external stakeholders
    • Sound decision making capabilities
    • Ability to work overtime when needed
    • Flexibility to work weekend and evening hours as needed

Keywords: Swan Transportation Services, Tyler , Collections Specialist, Accounting, Auditing , Tyler, Texas

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