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Supv Resi Direct Sales

Company: Altice USA
Location: Bossier City
Posted on: October 24, 2019

Job Description:

SUPV RESI DIRECT SALES

Job ID: 2019-23617
Location: Bossier City, LA

Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers and our people.

The Company offers Suddenlink branded digital cable television, high speed Internet and voice services to residential and business customers across the western, midwestern and southern states. Additionally, for its business customers, Suddenlink provides targeted television and online advertising services.

The Supervisor of Direct Sales (Door-to-Door Sales) manages the recruiting, hiring, firing, training and performance of the Direct Sales Representatives who call on residents and multi-family households. This position also works to ensure that the sales strategy and sales goals set at the corporate, region and district levels are followed and achieved respectively, by the Direct Sales Representatives. Sales Supervisor will also be required to assist systems in achieving budgeted quota and goals from time to time in which additional commission compensation will apply. Direct Reports may include Direct Sales, Internal and Contract Sales Representatives.

Responsibilities:
Leads and motivates all Internal and Contract Direct Sales Representatives in Door-to-Door activity to meet or exceed corporate/regional sales goals
Conducts daily sales meetings with reps
Periodically develops account forecasts
Assigns territories customer sales opportunities and sales goals to individual Direct Sales Representatives based on their skill levels and on corporate/regional sales goals (quotas plus key sales objectives) for the system
Sets direction and maintains focus of direct reports
Coordinates effectively with operational and installation counterparts to ensure high quality customer service
Collaborates with the Regional Sales Manager, District Marketing Managers and System Managers to ensure customer leads received from their direct reports and passed on to the Direct Sales Representatives as appropriate
Guides and monitors Direct Sales Representatives to ensure sales goals are achieved in alignment with corporate/regional sales strategies
Coaches and mentors Direct Sales Representatives on their performance (including sales skills)
Conducts reviews of direct reports to ensure that performance standards are met and, if not, takes immediate action to improve performance level
Maintains effective utilization performance and career development of Direct Sales Representatives in all targeted areas
Approves commission reports for Direct Sales Representatives
Updates Realtime with all required customer information in a timely manner
Ensures that Direct Reports use and update Realtime with all required customer information in a timely fashion
Serves as a subject matter expert and/or on selected customer sales
Controls expenses while meeting or exceeding revenue goals and maximizing product margin
Supervisor will complete new hire paper work on newly hired reps
Other duties as assigned

Essential Functions:
Ability to communicate in person, telephone or written
Ability to use computer, calculator and reference materials
Ability to sort and distribute materials
Ability to use standard office equipment
Must be able to coach and mentor Direct Sales Representatives to achieve sales goals
Ability to work, including travel, outdoors in adverse weather conditions day or night
Ability to travel from one location to another as needed

What we are looking for:
Bachelor s degree and/or equivalent experience
3+ years experience in communication sales demonstrating progressive leadership positions Must be able to coach and mentor Direct Sales Representatives to achieve sales goals
Must have a proven record of accomplishment of leading a team and achieving objectives and quotas
Knowledge of communications industry
Strong negotiation, problem solving and analytical skills
Strong administrative and supervisory skills
Strong leadership and motivational skills
Strong people and relationship management skills
Strong verbal and written communication skill
Ability to manage tasks
Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
Must have reliable transportation to travel to customer locations
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace.

Keywords: Altice USA, Tyler , Supv Resi Direct Sales, Sales , Bossier City, Texas

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